# Office Suite Water Loss in Sterling, VA, September 2025: A Documented Case

**Restoration Doctor** (VA Water Damage LLC dba Restoration Doctor)
Phone: 1-888-29-FLOOD (1-888-293-5663) · office@restorationdoctors.com
Mailing Address: 8609 Westwood Center Dr, Ste 110-1062, Vienna, VA 22182

> Restoration Doctor worked a water loss in an office suite in Sterling, VA in September 2025, logged in 381 CompanyCam photos. Air humidity read 61.8% on September 19 and 34.1% on September 22, at different spots in the suite. The moisture meter readings come from different spots too, so they are not a trend.

Updated October 2026

## At a glance

- Service area: Sterling, VA, in Loudoun County
- Services: Water extraction, structural drying and humidity and moisture monitoring in an office suite
- Hours: 24 hours a day, 7 days a week (emergency response)
- Phone: 1-888-293-5663 (1-888-29-FLOOD)
- License: Virginia DPOR Class A contractor license 2705191604, issued to VA Water Damage LLC dba Restoration Doctor
- Standards: IICRC-certified · S500 / S520-aligned

## What the record shows

This is a water loss in an office suite in Sterling, VA, in September 2025. The job is logged in 381 CompanyCam photos taken on five days, September 19 to September 23, 2025. The photos show a carpeted suite with cubicle partitions, desks and filing cabinets, ceiling tiles removed in several places, a strip of carpet pulled back in one spot, and chipped baseboard along a wall. Air movers and dehumidifiers stand on the carpet in many frames, and thermal-camera scans and a handheld meter appear throughout.

We do not publish the street, the customer or the cause. The record does not state where the water came from, how large the affected area was or how the job ended, so this page states none of that.

## Air humidity readings, every one we publish

Each value is percent relative humidity, read from one photo of a handheld meter held in the suite, in humidity mode, with the time of the photo. The suite's rooms are not identified in the record.

| Date, 2025 | Readings, percent humidity (time) |
| --- | --- |
| September 19 | 61.8 (7:02 pm) |
| September 20 | 39.4 (10:51 am), 38.1 (10:52 am), 44.6 (11:06 am), 37.1 (11:08 am), 32.4 (11:12 am) |
| September 21 | 38.4 (12:57 pm), 38.1 (12:57 pm), 38.4 (1:05 pm), 37.8 (1:05 pm), 35.4 (1:06 pm), 33.9 (1:06 pm), 32.6 (1:13 pm), 32.0 (1:13 pm), 34.4 (1:14 pm), 34.3 (1:15 pm), 33.3 (1:16 pm) |
| September 22 | 40.5 (8:04 am), 36.7 (8:14 am), 36.0 (8:16 am), 32.0 (8:16 am), 34.1 (8:18 am), 32.5 (8:18 am) |
| September 23 | No readable air reading in the record |

Readings that were blurred, washed out or showed no readable mode marker are left out. Nothing is filled in between the rows.

## What the air readings do and do not show

The first air reading, on the evening of September 19, was 61.8%. The 22 readings from September 20 to September 22 sit between 32.0% and 44.6% and move up and down inside that range, with the lowest value, 32.0%, on September 21 and again on September 22. The last day with air readings, September 22, runs from 40.5% at 8:04 am to 32.5% at 8:18 am.

The meter was held at different places in the suite, some of them beside dehumidifiers and air movers, and the record does not name the rooms. So the drop from 61.8% to 34.1% compares two readings, not one spot over time, and this page does not call the readings a drying curve.

## Moisture meter readings in the ten photos

Each value is what the display reads in its moisture mode, from one photo, with what is in frame. The display's unit text is not legible in any photo, so these are meter readings and not a percent moisture content.

| Date and time, 2025 | In frame | Moisture meter reading |
| --- | --- | --- |
| September 19, 4:22 pm | Meter lying on carpet | 99.9, the top of the scale |
| September 19, 4:27 pm | Meter lying on carpet beside a desk | 5.9 |
| September 20, 10:40 am | Meter on carpet, probe lead running to the base of a wall | 44.0 |
| September 20, 10:48 am | Meter lying on carpet beside a floor mat | 89.5 |
| September 20, 10:53 am | Meter on carpet beside a pulled-back carpet strip | 44.9 |
| September 22, 8:05 am | Meter on carpet, probe lead running to the base of a wall with chipped baseboard | 5.3 |
| September 23, 2:32 pm | Meter lying on carpet, red cord and air mover in frame | 10.2 |
| September 23, 2:33 pm | Meter lying on carpet | 12.8 |

These are not a series. Each was taken at a different spot, so a lower number later does not show that a spot dried. The 99.9 reading is the meter's top of scale, not a measured value.

## Why the moisture readings are not a trend

The carpet readings range from 5.9 to 89.5, and the two wall-base readings are 44.0 and 5.3. They come from different spots each time, and in the wall-base photos the surface the probe touches cannot be seen. A reader should not line them up as before and after.

No photo or note in the record labels any reading as a dry standard, so none of these values is presented as one. No reading shown here states what the surrounding material was supposed to read when dry.

## Equipment on site

The equipment form photographed on September 19, 2025 lists 13 air movers (listed as fans on the form), 6 dehumidifiers and 6 OmniSense sensors as installed. The form of September 20 lists 15 fans. The form of September 23, the last day, lists 15 fans, 6 dehumidifiers and 6 OmniSense sensors as removed. The forms do not say whether the 15 fans on September 20 include the 13 from the day before. The forms carry the customer's address, so we do not show them.

The OmniSense sensors were placed on September 19. No sensor readings appear in the photos, so this page publishes none.

## What the record does not hold

The record holds no cause, no final result, no drying time and no dry standard. It holds no reading that is confirmed as taken at the same spot twice. This page therefore reports what was measured, where the photos show it, and stops there.

## Ten meter photos from the Sterling job

Sterling, VA, September 2025. The job record holds 381 CompanyCam photos. These ten show a handheld meter: two humidity readings of the air and eight moisture meter readings. We do not publish the street, the customer, the workers or the equipment forms.

- Air, September 19, 2025, 7:02 pm: the meter reads 61.8% humidity, with ceiling tiles removed and air movers and a dehumidifier on the carpet behind it. Sterling, VA.
- Air, September 22, 2025, 8:18 am: the meter reads 34.1% humidity, held beside an open door with an extension cord running across the carpet. Sterling, VA.
- Moisture meter lying on carpet, September 19, 2025, 4:22 pm: the display reads 99.9, the top of its scale, so it is not a measured value. Sterling, VA.
- Moisture meter lying on carpet beside a desk, September 19, 2025, 4:27 pm: the display reads 5.9. Sterling, VA.
- Moisture meter lying on carpet beside a floor mat and a cubicle partition, September 20, 2025, 10:48 am: the display reads 89.5. Sterling, VA.
- Moisture meter on carpet beside a pulled-back carpet strip, September 20, 2025, 10:53 am: the display reads 44.9. Sterling, VA.
- Moisture meter on carpet with its probe lead running to the base of a wall, September 20, 2025, 10:40 am: the display reads 44.0. The photo does not show which surface the probe touches. Sterling, VA.
- Moisture meter on carpet with its probe lead running to the base of a wall where the baseboard is chipped, September 22, 2025, 8:05 am: the display reads 5.3. The photo does not show which surface the probe touches. Sterling, VA.
- Moisture meter lying on carpet, September 23, 2025, 2:32 pm: the display reads 10.2, with a red extension cord and a blue air mover behind it. Sterling, VA.
- Moisture meter lying on carpet, September 23, 2025, 2:33 pm: the display reads 12.8. Sterling, VA.

## Frequently asked questions

### What was the air humidity in the Sterling suite?

The first reading, on the evening of September 19, 2025, was 61.8%. From September 20 to 22 the 22 published readings range from 32.0% to 44.6%. The meter was held at different places in the suite, so the readings are not one spot over time.

### Did the humidity keep falling?

Not in a steady line in the readings we publish. After the first evening the readings move up and down between 32.0% and 44.6%. The last day with air readings, September 22, runs from 40.5% to 32.5%.

### Do the moisture meter readings show the carpet drying?

No. They come from different spots, and the display's unit text is not legible in the photos, so we state no percent moisture content. The wall-base readings, 44.0 and 5.3, are not shown to come from the same spot either.

### Was a dry standard recorded for this job?

No photo or note in the record labels any reading as a dry standard, so we do not present one. No value on this page is the level the wet materials reached.

### How much equipment was on site?

The forms list 13 air movers, 6 dehumidifiers and 6 OmniSense sensors installed on September 19, and 15 fans, 6 dehumidifiers and 6 sensors removed on September 23. The September 20 form lists 15 fans. We do not show the forms because they carry an address.

### Where do the numbers come from?

Each value is read from one CompanyCam photo of a handheld meter, with the date and time of the photo. Ten of those photos are on this page, and every value was read twice before it was kept.

### Does this case say how the job ended?

No. It reports air humidity, moisture meter readings from different spots and the equipment on site. It states no cause, final result or drying time, because the record does not hold them.

## Related pages

- [Documented projects](https://restorationdoctors.com/projects): Northern Virginia project files, each logged in CompanyCam.
- [Commercial water damage restoration](https://restorationdoctors.com/commercial/water-damage-restoration): The whole-building water response: dispatch, phased drying and records.
- [Sterling](https://restorationdoctors.com/locations/sterling): Water damage restoration in Sterling, VA.
- [Structural drying and dehumidification](https://restorationdoctors.com/services/structural-drying): How a drying plan is built, monitored and signed off.
- [Moisture detection](https://restorationdoctors.com/services/moisture-detection): How wet materials are found and how readings differ.
- [A documented McLean basement case](https://restorationdoctors.com/projects/mclean-finished-basement-water-loss): Room-air humidity readings from four days of a finished-basement job.

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Last updated: October 2026