Collapsed ceiling drywall beneath a burst supply pipe in a Northern Virginia home
RD DISPATCH / BURST PIPE — CREWS ON CALL

Pipe burst. The water is still running. Shut the main. We're as little as 60 minutes out.*

Supply lines, ceiling leaks and water heaters — extraction and drying across Fairfax, Loudoun, Prince William and Arlington counties, Washington DC and Montgomery County MD.

Call 1-888-29-FLOOD

24/7 live answer · On-site in as little as 60 minutes*Direct dial 1-888-293-5663

*Response times vary based on crew availability and demand.

LIVE ANSWER 24 / 7MAILING ADDRESS VIENNA, VAIICRC S500 / S520
DO THIS NOW / BURST & LEAKING PIPES

Before we get there

  • 01Shut the main water valve first — until it is closed, the loss keeps growing.
  • 02Kill power to the affected rooms at the breaker, but never step into standing water to do it.
Call now — dispatch the water crew
RD DISPATCH CONSOLEBURST & LEAKING PIPES / ACTIVE
SERVICE AREA
PRINCE WILLIAM · FAIRFAX · LOUDOUN · ARLINGTON · WASHINGTON DC · MONTGOMERY MD
RESPONSE
ON-SITE IN AS LITTLE AS 60 MINUTES*
AVAILABILITY
24 / 7 / 365 — LIVE ANSWER
CREWS
IICRC-CERTIFIED · S500 / S520 PROTOCOLS

*Response times vary based on crew availability and demand.

SEQUENCE / CALL → DISPATCH → DOCUMENT
01

Call

A live person answers, day or night.

02

On-site in as little as 60 minutes*

A crew is dispatched with equipment on board.

03

Dry, documented

Moisture-mapped, photographed, documented.

*Response times vary based on crew availability and demand.

PROOF / DOCUMENTED JOB FILES

JOB FILE / BATHROOM CEILING COLLAPSE WATER RESTORATION — MANASSAS, VA
Before restoration: bathroom ceiling collapse water restoration on a documented Manassas, VA restoration project by Restoration Doctor.BEFORE
After restoration: bathroom ceiling collapse water restoration on a documented Manassas, VA restoration project by Restoration Doctor.AFTER
JOB FILE / ACTIVE CEILING LEAK EMERGENCY WATER RESPONSE — GAITHERSBURG, MD
Before restoration: active ceiling leak emergency water response on a documented Gaithersburg, MD restoration project by Restoration Doctor.BEFORE
After restoration: active ceiling leak emergency water response on a documented Gaithersburg, MD restoration project by Restoration Doctor.AFTER

REAL CREW PHOTOGRAPHY — BOTH FRAMES OF EACH PAIR FROM THE SAME DOCUMENTED JOB FILE

Call 1-888-29-FLOOD

4.9 average from 890 Google reviews for our Vienna, VA location, as of October 25, 2026

VA
VA DPOR Class A Contractor
Lic. #2705191604
MD
MD Home Improvement (MHIC)
Lic. #167541
DC
DC Basic Business License
Lic. #410524000721
Licensed & insured in VA · MD · DC · IICRC-certified · S500 / S520-aligned

Restoration Doctor. We are hired by the property owner under a written agreement. We provide our photos, moisture readings and invoice to you and, at your request, your insurer. We do not interpret your policy, negotiate with your insurer, or represent you in your claim.

CALLBACK / BURST & LEAKING PIPES

Can't get on the phone right now?

Leave a number and a dispatcher calls you instead. Use this if you're at work, waiting on a landlord or a spouse, or you just want to talk it through before anyone is sent out. The line is staffed around the clock either way.

PHOTOS (OPTIONAL)

Up to 3. We see the damage before we call you.

Active emergency? Calling is faster — 1-888-293-5663

Still leaking? Call now.

24 / 7 LIVE ANSWER · ON-SITE IN AS LITTLE AS 60 MINUTES*

Call 1-888-29-FLOOD

*Response times vary based on crew availability and demand.

Call 1-888-29-FLOOD · 24/7