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Dispatch open 24/7 · Vienna, VA · Serving Northern Virginia, Maryland & D.C.1-888-293-5663
Restoration Doctor technicians extracting floodwater on a Washington DC street of brick federal townhouses after a storm

Water damage restoration serving Northern Virginia, Maryland & D.C.

Burst pipe, flooded basement, fire or smoke: our own crews extract, dry, decontaminate and rebuild, on site in as little as 60 minutes* across the NoVA core. Documented for whichever path you choose.

  • Hired by you, not your insurer
  • IICRC certified firm
  • Licensed VA · MD · DC

Water coming in right now? 24/7 emergency restoration in Northern Virginia

A dispatcher answers now, day or night
1-888-29-FLOODTap to call · 1-888-293-56634.9892 Google reviews · Vienna, VA

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Photos (optional)

Up to 3. We see the damage before we call you.

*Response times vary based on crew availability and demand.

  • VA DPOR Class ALic. 2705191604
  • MD Home ImprovementMHIC 167541
  • DC Business LicenseBBL 410524000721
  • IICRC certified firmS500 / S520 aligned
  • BBB accreditedLicensed & insured

We work for you, not your insurance company.

For 20 years, thousands of property owners have hired us the same way: directly, under a written agreement. We don’t depend on insurance companies to send us work, so nobody pays us to cut corners.

If something needs to come out and be replaced, it comes out and gets replaced, to the IICRC standard. Our records back you up whichever way you go: an insurance claim, or paying directly.

Restoration Doctor technician taking a moisture-meter reading at the base of an exposed brick wall in a Georgetown row-house basement, with air movers and a dehumidifier running on the wet hardwood
Daily moisture reading, Georgetown row-house basement

One crew, start to finish

The team that dries your home packs out your contents and rebuilds it. Our own trucks and equipment, with no handoff to a subcontractor.

10,000+projects completed

Records the adjuster expects

Xactimate estimate, time-stamped CompanyCam photos and daily moisture logs. Yours to share with your insurer, or keep.

83%of customers file a claim

On site while it still matters

Crews stage across Northern Virginia around the clock, because every hour of standing water enlarges the loss.

47 minutes*median arrival

We do not interpret your policy, negotiate with your insurer, or represent you in your claim. You choose your contractor. Your insurer alone decides what it approves and pays. *Response times vary based on crew availability and demand.

What happens after you call

One accountable operation handles every step. Here is exactly what to expect.

  1. Call our 24/7 dispatch

    A live dispatcher logs the loss, helps you make the scene safe, and stages the nearest crew.

  2. We arrive in as little as 60 minutes*

    Crews staged across Northern Virginia roll on your call, across the NoVA core.

  3. Mitigate, extract & dry

    We stop the source, extract standing water, and set a controlled drying system mapped with thermal imaging.

  4. Document the project

    Every phase is photographed in CompanyCam and written into Xactimate, with daily moisture readings.

  5. Rebuild to pre-loss condition

    Once the structure is dry, our in-house carpenters put the home back together.

*Response times vary based on crew availability and demand.

Real losses. Real results.

Arrival conditions next to the finished, dried result, pulled from CompanyCam photo logs. No staging, no stock photos. Drag to compare.

All documented projects
Before restoration: bathroom ceiling collapse water restoration on a documented Manassas, VA restoration project by Restoration Doctor.After restoration: bathroom ceiling collapse water restoration on a documented Manassas, VA restoration project by Restoration Doctor.BeforeAfter
Bathroom Ceiling Collapse Water Restoration Manassas, VA
Before restoration: category 3 sewage backup cleanup on a documented Alexandria, VA restoration project by Restoration Doctor.After restoration: category 3 sewage backup cleanup on a documented Alexandria, VA restoration project by Restoration Doctor.BeforeAfter
Category 3 Sewage Backup Cleanup Alexandria, VA
Before restoration: basement water damage dry-out on a documented McLean, VA restoration project by Restoration Doctor.After restoration: basement water damage dry-out on a documented McLean, VA restoration project by Restoration Doctor.BeforeAfter
Basement Water Damage Dry-Out McLean, VA
Before restoration: active ceiling leak emergency water response on a documented Gaithersburg, MD restoration project by Restoration Doctor.After restoration: active ceiling leak emergency water response on a documented Gaithersburg, MD restoration project by Restoration Doctor.BeforeAfter
Active Ceiling Leak Emergency Water Response Gaithersburg, MD
Before restoration: bathroom mold remediation & structural drying on a documented Chevy Chase, MD restoration project by Restoration Doctor.After restoration: bathroom mold remediation & structural drying on a documented Chevy Chase, MD restoration project by Restoration Doctor.BeforeAfter
Bathroom Mold Remediation & Structural Drying Chevy Chase, MD
Before restoration: basement water damage dry-out on a documented Arlington, VA restoration project by Restoration Doctor.After restoration: basement water damage dry-out on a documented Arlington, VA restoration project by Restoration Doctor.BeforeAfter
Basement Water Damage Dry-Out Arlington, VA

Google reviews

4.9

892 Google reviews · Vienna, VA
as of November 10, 2026

Call 1-888-29-FLOOD

Showing 4- and 5-star reviews. See all reviews on Google.

“Last night, my dishwater had leaked for several hours while we were asleep and woke up to my basement ceiling caving in and falling and damaging my floors. I had RD come on out and help remediate my property and fully dry it out. Carlos got here on time and definitely helped my home and my family out through this process. Definitely recommend this company to everyone.”

5 starsAlexis C.Vienna, VA · Jun 2026

“I had a flood in my basement due to a broken pipe. Carlos came out in within the hour of me calling. He got to work & extracted the water and relieved my stress & gave me some peace of mind. 100% recommend their service, thank you so much 🙏”

5 starsAdam P.Vienna, VA · Jun 2026

“I had mold growing in various parts of my house and was worried that we’d have to leave the home we’ve loved and lived in for 10 years. This company saved us from that expense and we’ve never been more grateful. Thanks a lot.”

5 starsTreasure W.Vienna, VA · Sep 2025
Restoration Doctor fleet rendering — a lineup of wrapped response vehicles staged for dispatch (brand illustration, not a photograph).

Our own fleet. Our own crews.

Late-model vehicles and current-generation drying, extraction and air-quality equipment, staged across Northern Virginia and dispatched around the clock.

Uniformed Restoration Doctor technicians and project managers

Uniformed, in-house crews

Licensed technicians, tradesmen and project managers. One operation, accountable start to finish.

Restoration Doctor fleet rendering — a wrapped equipment box truck (brand illustration, not a photograph).

Drying units, dispatch-ready

Dehumidifiers, air movers and air scrubbers staged for multi-room losses.

Restoration Doctor fleet rendering — a wrapped diesel tractor and 40-ft trailer for large-loss response (brand illustration, not a photograph).

Large-loss capacity

Crews and equipment to surge onto commercial buildings and multi-property losses.

Fleet imagery is a brand rendering, not a photograph.

Water still coming in? Call now.

A dispatcher answers 24/7 and stages the nearest crew while you are still on the phone.

1-888-29-FLOOD4.9892 Google reviews

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Not urgent? Request a callback or email office@restorationdoctors.com

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