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24 / 7 Emergency Response Active
Restoration Doctor — Damage Claim Specialists
Dispatch
On-site within 60 minutes · 24 / 7 emergency response

Water damage restoration serving Northern Virginia, Maryland & D.C.

When a pipe bursts, a basement floods, or fire and smoke tear through your home, Restoration Doctor responds around the clock from Vienna — on-site within 60 minutes across the NoVA core to extract, dry, decontaminate, and rebuild under one accountable operation, documented for your insurance carrier.

4.91,791 Google reviews
Call 1-888-29-FLOOD Service areas
8609 Westwood Center Dr, Ste 110-1062, Vienna, VA 22182 · office@restorationdoctors.com
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How can we help?

Emergency? Call 1-888-293-5663 — 24 / 7.

VA
VA DPOR Class A Contractor
Lic. #2705191604
MD
MD Home Improvement (MHIC)
Lic. #167541
DC
DC Basic Business License
Lic. #410524000721
Licensed & insured in VA · MD · DC · IICRC-certified · S500 / S520-aligned
IICRC Certified Firm
S500 / S520-aligned
Licensed VA · MD · DC
Class A · MHIC · DC BBL
BBB Accredited
Reputable & reviewed
Insurance-Level Documentation
Xactimate scope, photos & moisture logs
24 / 7 Response
Dispatch every day of the year
SECTION 01 / SERVICES

Everything we restore

Water, fire, storm, mold, sewage, and odor — mitigated, decontaminated, deodorized, and rebuilt by one in-house operation.

Water Damage Restoration

Extraction, structural drying, and moisture verification for burst pipes, appliance leaks, and basement flooding.

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Fire & Smoke Damage Restoration

Soot and smoke residue removal, odor neutralization, contents pack-out, and reconstruction after a fire.

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Storm Damage Restoration

Emergency tarping, water extraction, and reconstruction after wind, hail, and heavy-rain storm events.

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Mold Remediation

IICRC S520 containment, HEPA filtration, safe removal, and post-remediation clearance verification.

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Sewage & Biohazard Cleanup

Category 3 black-water decontamination with full PPE, safe removal, antimicrobial treatment, and verification.

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Odor Removal & Deodorization

Source-based smoke, sewage, mold, pet, and musty-odor removal using thermal fogging, hydroxyl and ozone treatment, and HVAC deodorization.

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Contents Restoration & Pack-Out

Photo/barcode inventory, careful pack-out, specialized cleaning, and climate-controlled storage of furniture, textiles, electronics, and documents — restored in-house, then returned.

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Reconstruction & Repairs

Drywall, flooring, cabinetry, trim, and paint — the same in-house crew that dried the loss rebuilds it, with no handoff between mitigation and reconstruction.

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ALL SERVICES
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CONTENTS PACK-OUT // DONE IN-HOUSE

Your belongings, restored — not just your walls

Water and fire damage isn't only structural. The furniture, clothing, electronics, documents, and keepsakes inside your home are restored through a six-step chain we run entirely in-house — most restorers subcontract this; we don't.

Restoration Doctor crew packing out household contents during a water damage mitigation project in Washington, DC — a real on-site pack-out photograph.
CONTENTS PACK-OUTWASHINGTON, DCIN-HOUSE FACILITY
  1. 01

    Inventory

    Every item photographed, condition-reported, and barcoded before anything moves.

  2. 02

    Pack-out

    Fragile pieces wrapped, furniture padded, everything boxed and labeled to its record.

  3. 03

    Transport

    Moved on our own vehicles to our own facility — the chain of custody never breaks.

  4. 04

    Cleaning

    Specialized cleaning and deodorization of textiles, electronics, documents, and furniture.

  5. 05

    Storage

    Once cleaned, climate-controlled secure storage while the structure is dried and rebuilt.

  6. 06

    Return

    Restored contents scheduled back into your finished home, checked against the inventory.

One inventory, one chain of custody, one accountable operation — from the first photograph in your home to the day your restored belongings come back to a finished house.

Contents restoration
FLEET & EQUIPMENT // RAPID RESPONSE

A fully-equipped, rapid-response fleet across VA, MD & D.C.

Late-model vehicles, current-generation drying, extraction, and air-quality equipment, staged across Northern Virginia and dispatched around the clock — the capacity to scale from a single burst pipe to a commercial catastrophe under one accountable operation.

Restoration Doctor fleet rendering — a lineup of wrapped response vehicles staged for dispatch (brand illustration, not a photograph).
UNIT STATUS: STAGEDVIENNA, VA24/7 DISPATCH
MEDIAN ARRIVAL
47 min
On-site, across Northern Virginia
PROJECTS COMPLETED
26,000+
Restoration losses across VA · MD · DC
THROUGH INSURANCE
83%
Of customers who file a claim — we document it to the standard carriers pay on
AVG DRY-OUT
4.5 days
Monitored daily to verified-dry standards
Restoration Doctor fleet rendering — a wrapped Sprinter rapid-response van (brand illustration, not a photograph).
UNIT CLASS 01

Rapid-Response Vans

First on scene. Extraction, containment, and stabilization equipment on board every unit, staged for a sub-hour arrival.

IICRC CERTIFIED · 24/7
Restoration Doctor fleet rendering — a wrapped equipment box truck (brand illustration, not a photograph).
UNIT CLASS 02

Equipment Box Trucks

Dehumidifiers, air movers, and air scrubbers — the full drying arsenal, staged and dispatch-ready for multi-room losses.

IICRC CERTIFIED · 24/7
Restoration Doctor fleet rendering — a wrapped diesel tractor and 40-ft trailer for large-loss response (brand illustration, not a photograph).
UNIT CLASS 03

Large-Loss Response

Catastrophe-scale capacity for commercial buildings and multi-property losses — the capitalization to surge crews and equipment where they're needed.

IICRC CERTIFIED · 24/7

When a company invests this deeply in its fleet, it’s because it plans to be here for decades. We’re built for the long haul — and for the next 60 minutes.

Restoration Doctor
Call 1-888-293-5663Our services

Fleet imagery is a brand rendering · 30 NoVA cities · Vienna, VA dispatch

Uniformed Restoration Doctor crews and project managers who respond to water, fire, and mold losses across Northern Virginia, Maryland, and D.C.
COMPANY / THE TEAM

The uniformed crews behind every response

Licensed technicians, in-house tradesmen, and project managers — one Vienna-based operation, dispatched to your door and accountable start to finish.

SECTION 03 / SERVICE AREAS

Serving Northern Virginia, Maryland & D.C.

Crews staged out of Vienna, responding across 30 Northern Virginia cities and into Maryland and Washington, D.C.

Fairfax County

Vienna, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Fairfax, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Arlington County

Arlington, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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City of Alexandria

Alexandria, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

McLean, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Reston, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Tysons, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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City of Falls Church

Falls Church, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Springfield, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Herndon, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Loudoun County

Ashburn, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Loudoun County

Leesburg, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Great Falls, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Chantilly, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Centreville, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Burke, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Annandale, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Lorton, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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City of Manassas

Manassas, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Prince William County

Woodbridge, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Clifton, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fairfax County

Oakton, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Loudoun County

Sterling, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Loudoun County

South Riding, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Prince William County

Gainesville, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Prince William County

Haymarket, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Prince William County

Bristow, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Prince William County

Dale City, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Prince William County

Lake Ridge, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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Fauquier County

Warrenton, VA

Local water, fire, mold, and sewage restoration with neighborhood-level detail.

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All 30 Northern Virginia cities
SECTION 04 / INSURANCE

We work for you — not your insurance company.

About 83% of our customers file an insurance claim — and we document every one to the standard carriers pay on. We bill you directly, never the carrier, and hand you a complete, carrier-ready claim file: an IICRC-standard scope, a Xactimate estimate, time-stamped photos, and daily moisture logs. You choose your contractor (VA Code §38.2-2115), and you walk in with everything you need — and more — to be reimbursed fairly by your insurer.

Start your claim file 1-888-293-5663
We work for you
Independent homeowner advocate
Carrier-ready claim file
IICRC scope + moisture logs
Xactimate + CompanyCam
The record adjusters expect
Your right to choose
VA Code §38.2-2115
SECTION 05 / HOW IT WORKS

From first call to final walk-through

A single accountable operation handles every step of your restoration — here is exactly what happens after you call.

  1. 01

    Call our 24/7 dispatch

    One call to 1-888-29-FLOOD reaches a live dispatcher, day or night. We log the loss, walk you through making the scene safe, and stage the nearest crew.

  2. 02

    We arrive within 60 minutes

    Crews staged across Northern Virginia roll on your call, on-site within 60 minutes across the NoVA core — because clean Category 1 water degrades within 48 hours and every hour enlarges the loss.

  3. 03

    Mitigate, extract & dry

    We stop the source, extract standing water, and build a controlled drying system — air movers and dehumidifiers — mapping moisture with thermal imaging and logging daily readings to documented dry standards.

  4. 04

    Document a carrier-ready claim file

    Every phase is photographed in CompanyCam and written to Xactimate with line-item notes. We work for you, not your insurer — you get a complete, carrier-ready claim file, so you are reimbursed fairly and in most cases pay only your deductible.

  5. 05

    Rebuild to pre-loss condition

    Once the structure is dry, our in-house carpentry, plumbing, and reconstruction teams put the home back together — mitigation to finished walk-through under one accountable operation.

SECTION 06 / REPUTATION

Trusted across Northern Virginia, Maryland & D.C.

4.9
1,791 reviews
Live Google rating
Read all reviews
SECTION 07 // BEFORE & AFTER

Real restorations. Real results.

Arrival conditions next to the finished, dried result — pulled straight from the CompanyCam photo logs on real losses across Northern Virginia, Maryland & D.C. Drag the featured sliders to reveal the difference. No staging, no stock photos.

After restoration: ceiling collapse water damage restoration on a documented Washington, DC restoration project by Restoration Doctor.Before restoration: ceiling collapse water damage restoration on a documented Washington, DC restoration project by Restoration Doctor.● BEFOREAFTER ●
Ceiling Collapse Water Damage Restoration Washington, DC
After restoration: category 3 sewage backup cleanup on a documented Alexandria, VA restoration project by Restoration Doctor.Before restoration: category 3 sewage backup cleanup on a documented Alexandria, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Category 3 Sewage Backup Cleanup Alexandria, VA
After restoration: basement water damage dry-out on a documented McLean, VA restoration project by Restoration Doctor.Before restoration: basement water damage dry-out on a documented McLean, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Basement Water Damage Dry-Out McLean, VA
After restoration: basement water damage dry-out on a documented Arlington, VA restoration project by Restoration Doctor.Before restoration: basement water damage dry-out on a documented Arlington, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Basement Water Damage Dry-Out Arlington, VA
After restoration: mold remediation & selective demolition on a documented Arlington, VA restoration project by Restoration Doctor.Before restoration: mold remediation & selective demolition on a documented Arlington, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Mold Remediation & Selective Demolition Arlington, VA
After restoration: flood cut demolition & structural drying on a documented Ashburn, VA restoration project by Restoration Doctor.Before restoration: flood cut demolition & structural drying on a documented Ashburn, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Flood Cut Demolition & Structural Drying Ashburn, VA
After restoration: bathroom ceiling collapse water restoration on a documented Manassas, VA restoration project by Restoration Doctor.Before restoration: bathroom ceiling collapse water restoration on a documented Manassas, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Bathroom Ceiling Collapse Water Restoration Manassas, VA
After restoration: commercial office water damage dry-out on a documented Tysons, VA restoration project by Restoration Doctor.Before restoration: commercial office water damage dry-out on a documented Tysons, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Commercial Office Water Damage Dry-Out Tysons, VA
After restoration: hardwood floor water damage drying on a documented McLean, VA restoration project by Restoration Doctor.Before restoration: hardwood floor water damage drying on a documented McLean, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Hardwood Floor Water Damage Drying McLean, VA
After restoration: finished basement water extraction & dry-out on a documented Leesburg, VA restoration project by Restoration Doctor.Before restoration: finished basement water extraction & dry-out on a documented Leesburg, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Finished Basement Water Extraction & Dry-Out Leesburg, VA
After restoration: emergency water extraction & dry-out on a documented Fairfax, VA restoration project by Restoration Doctor.Before restoration: emergency water extraction & dry-out on a documented Fairfax, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Emergency Water Extraction & Dry-Out Fairfax, VA
After restoration: thermal imaging moisture inspection & drying on a documented Fairfax, VA restoration project by Restoration Doctor.Before restoration: thermal imaging moisture inspection & drying on a documented Fairfax, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Thermal Imaging Moisture Inspection & Drying Fairfax, VA
After restoration: water extraction & contents protection on a documented Springfield, VA restoration project by Restoration Doctor.Before restoration: water extraction & contents protection on a documented Springfield, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Water Extraction & Contents Protection Springfield, VA
After restoration: residential water damage restoration on a documented Vienna, VA restoration project by Restoration Doctor.Before restoration: residential water damage restoration on a documented Vienna, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Residential Water Damage Restoration Vienna, VA
After restoration: moisture mapping & structural drying on a documented Oakton, VA restoration project by Restoration Doctor.Before restoration: moisture mapping & structural drying on a documented Oakton, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Moisture Mapping & Structural Drying Oakton, VA
After restoration: emergency flood response & structural drying on a documented Reston, VA restoration project by Restoration Doctor.Before restoration: emergency flood response & structural drying on a documented Reston, VA restoration project by Restoration Doctor.● BEFOREAFTER ●
Emergency Flood Response & Structural Drying Reston, VA
After restoration: bathroom mold remediation & structural drying on a documented Chevy Chase, MD restoration project by Restoration Doctor.Before restoration: bathroom mold remediation & structural drying on a documented Chevy Chase, MD restoration project by Restoration Doctor.● BEFOREAFTER ●
Bathroom Mold Remediation & Structural Drying Chevy Chase, MD
After restoration: kitchen ceiling water damage restoration on a documented Waldorf, MD restoration project by Restoration Doctor.Before restoration: kitchen ceiling water damage restoration on a documented Waldorf, MD restoration project by Restoration Doctor.● BEFOREAFTER ●
Kitchen Ceiling Water Damage Restoration Waldorf, MD
After restoration: flooded carpet extraction & structural drying on a documented Bethesda, MD restoration project by Restoration Doctor.Before restoration: flooded carpet extraction & structural drying on a documented Bethesda, MD restoration project by Restoration Doctor.● BEFOREAFTER ●
Flooded Carpet Extraction & Structural Drying Bethesda, MD
After restoration: active ceiling leak emergency water response on a documented Gaithersburg, MD restoration project by Restoration Doctor.Before restoration: active ceiling leak emergency water response on a documented Gaithersburg, MD restoration project by Restoration Doctor.● BEFOREAFTER ●
Active Ceiling Leak Emergency Water Response Gaithersburg, MD
After restoration: water damage demolition & structural drying on a documented Silver Spring, MD restoration project by Restoration Doctor.Before restoration: water damage demolition & structural drying on a documented Silver Spring, MD restoration project by Restoration Doctor.● BEFOREAFTER ●
Water Damage Demolition & Structural Drying Silver Spring, MD
After restoration: contents pack-out & water damage mitigation on a documented Washington, DC restoration project by Restoration Doctor.Before restoration: contents pack-out & water damage mitigation on a documented Washington, DC restoration project by Restoration Doctor.● BEFOREAFTER ●
Contents Pack-Out & Water Damage Mitigation Washington, DC
After restoration: hardwood floor water damage drying on a documented Washington, DC restoration project by Restoration Doctor.Before restoration: hardwood floor water damage drying on a documented Washington, DC restoration project by Restoration Doctor.● BEFOREAFTER ●
Hardwood Floor Water Damage Drying Washington, DC
After restoration: commercial office flood extraction & drying on a documented Miami, FL restoration project by Restoration Doctor.Before restoration: commercial office flood extraction & drying on a documented Miami, FL restoration project by Restoration Doctor.● BEFOREAFTER ●
Commercial Office Flood Extraction & Drying Miami, FL

24 documented projects shown here — a fraction of the losses we restore across the DMV every month.

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ASSESSMENT / NEXT STEP

See what we can do for your property

Every project above started with one call and an honest, on-site damage assessment. Tell us what happened and we’ll scope the loss, document it for your carrier, and get crews moving — on-site within 60 minutes across the NoVA core.

Get your damage assessed · 1-888-29-FLOOD Request an assessment
24 / 7 DISPATCH · 1-888-293-5663 · WE WORK FOR YOU, NOT YOUR INSURER
DISPATCH / EMERGENCY

Active water, mold, fire, or sewage event?

Connect directly with the Restoration Doctor team for your region. Crews are on standby 24/7 with documented response protocols.

Call 1-888-29-FLOODMain brand site
DIRECT DIAL: 1-888-293-5663
Headquarters / Virginia (primary) / National brand
RestorationDoctors.com
Virginia legacy site
RestorationDoctorVA.com
Washington DC and Maryland operations (temporarily served via RestorationDoctors.com)
RestorationDoctorDC.com
Florida operations
RestorationDoctorFL.com
New York City operations (temporarily served via RestorationDoctors.com)
RestorationDoctorNYC.com
24/7 EmergencyCall 1-888-29-FLOODGet a callback