Restoration Doctor1-888-29-FLOOD
Restoration technician in full protective equipment disinfecting a sewage backup in a residential space
RD DISPATCH / SEWAGE BACKUP — CREWS ON CALL

Sewage backup. That water is contaminated. Keep everyone out — we're as little as 60 minutes out.*

Category 3 removal, disinfection and drying to IICRC S500 across Fairfax, Loudoun, Prince William and Arlington counties, Washington DC and Montgomery County MD.

Call 1-888-29-FLOOD

24/7 live answer · On-site in as little as 60 minutes*Direct dial 1-888-293-5663

*Response times vary based on crew availability and demand.

LIVE ANSWER 24 / 7MAILING ADDRESS VIENNA, VAIICRC S500 / S520
DO THIS NOW / SEWAGE BACKUP

Before we get there

  • 01Keep people and pets out of the area — sewage water is contaminated, not just dirty.
  • 02Don't mop, wet-vac, or wipe it down without protection; that spreads the contamination further.
Call now — dispatch the Category 3 crew
RD DISPATCH CONSOLESEWAGE BACKUP / ACTIVE
SERVICE AREA
PRINCE WILLIAM · FAIRFAX · LOUDOUN · ARLINGTON · WASHINGTON DC · MONTGOMERY MD
RESPONSE
ON-SITE IN AS LITTLE AS 60 MINUTES*
AVAILABILITY
24 / 7 / 365 — LIVE ANSWER
CREWS
IICRC-CERTIFIED · S500 / S520 PROTOCOLS
CALL DISPATCH — 1-888-29-FLOOD

*Response times vary based on crew availability and demand.

SEQUENCE / CALL → DISPATCH → DOCUMENT
01

Call

A live person answers, day or night.

02

On-site in as little as 60 minutes*

A crew is dispatched with equipment on board.

03

Removed, documented

Category 3 protocol, disinfected, photographed, documented.

*Response times vary based on crew availability and demand.

PROOF / DOCUMENTED JOB FILES

JOB FILE / CATEGORY 3 SEWAGE BACKUP CLEANUP — ALEXANDRIA, VA
Before restoration: category 3 sewage backup cleanup on a documented Alexandria, VA restoration project by Restoration Doctor.BEFORE
After restoration: category 3 sewage backup cleanup on a documented Alexandria, VA restoration project by Restoration Doctor.AFTER
JOB FILE / PPE CLEANING & ANTIMICROBIAL TREATMENT — WASHINGTON, DC
Before restoration: ppe cleaning & antimicrobial treatment on a documented Washington, DC restoration project by Restoration Doctor.BEFORE
After restoration: ppe cleaning & antimicrobial treatment on a documented Washington, DC restoration project by Restoration Doctor.AFTER

REAL CREW PHOTOGRAPHY — BOTH FRAMES OF EACH PAIR FROM THE SAME DOCUMENTED JOB FILE

Call 1-888-29-FLOOD

4.9 average from 890 Google reviews for our Vienna, VA location, as of October 25, 2026

VA
VA DPOR Class A Contractor
Lic. #2705191604
MD
MD Home Improvement (MHIC)
Lic. #167541
DC
DC Basic Business License
Lic. #410524000721
Licensed & insured in VA · MD · DC · IICRC-certified · S500 / S520-aligned

Restoration Doctor. We are hired by the property owner under a written agreement. We provide our photos, moisture readings and invoice to you and, at your request, your insurer. We do not interpret your policy, negotiate with your insurer, or represent you in your claim.

CALLBACK / SEWAGE BACKUP

Can't get on the phone right now?

Leave a number and a dispatcher calls you instead. Use this if you're at work, waiting on a landlord or a spouse, or you just want to talk it through before anyone is sent out. The line is staffed around the clock either way.

PHOTOS (OPTIONAL)

Up to 3. We see the damage before we call you.

Active emergency? Calling is faster — 1-888-293-5663

Don't touch it. Call now.

24 / 7 LIVE ANSWER · ON-SITE IN AS LITTLE AS 60 MINUTES*

Call 1-888-29-FLOOD

*Response times vary based on crew availability and demand.

Call 1-888-29-FLOOD · 24/7